To streamline operations and provide exceptional customer service, it is crucial for automotive workshops and after-sales teams to deploy robust systems for managing service appointments. Beyond optimizing the capacity of servicing teams, reducing overbooking can positively impact customer satisfaction. The software can also optimize overall business operations by effectively aligning service types with individual staff…
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In the competitive automotive industry, businesses continually strive to enhance revenues through product and business innovation. Dealerships leverage trade-in mechanisms, in addition to financing options, discounts, service packages, and various incentives, to create more compelling sales packages for their customers. For buyers, trade-ins serve as an effective means to reduce upfront costs when acquiring their…
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Appvantage has been recognized as one of Singapore’s Best WorkplacesTM for 2023. At an event held on 3rd November 2023 graced by Deputy Prime Minster Heng Swee Keat, 45 workplaces across four categories were acknowledged by Great Place to Work®, the global authority on workplace culture. With some 300 guests in attendance, the occasion marked the 9th year…
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With the rising prices of cars, buyers electing to purchase vehicles are more dependent than ever on car loans as a means to manage their monthly expenses. Modern digital tools have also further simplified the automation of car loan management and automotive financing processes. The implementation of these automated loan management systems presents numerous advantages…
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Appvantage has been awarded as one of Singapore’s Best Workplaces in Technology! In its third instalment, a total of 33 companies have been ranked as Singapore’s Best Workplaces in Technology according to Great Place To Work® (GPTW), the global authority on workplace culture. The 33 companies on the list were revealed in an online announcement…
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It is crucial for dealerships to embrace digital tools and solutions to meet consumer expectations and stay ahead of competitors. While brick-and-mortar showrooms remain important, integrating technology into the sales process is essential. The unique way innovative auto retail solutions harmonize with brick-and-motar dealership showrooms Unlike in other industries where the importance of traditional stores…
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As part of our continued effort to ensure the highest standards of information security, Appvantage recently underwent an independent audit by Deloitte GmbH to renew our TISAX (Trusted Information Security Assessment) certification. Over the past 3 years, our TISAX certification has been a badge of commitment to our industry partners in the region and Europe that…
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Automotive dealerships are facing unprecedented challenges with soaring inflation and unprecedented COE prices. Amidst these difficulties lie a golden opportunity to drive efficiency, profitability, and customer loyalty. The global pandemic accelerated the adoption of automotive digital retail solutions, revolutionizing traditional dealer processes and perceptions. The convergence of high consumer expectations, rapid technological advancements, and understanding…
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Appvantage is proud to be Certified™ as a Great Place to Work®. The award is based entirely on what current employees say about their experience working at Appvantage. The “Great Place to Work Certification” is a program offered by the Great Place to Work organization that promotes workplace excellence and recognizes companies that provide exceptional…
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With the numerous choices of workshops and automotive service businesses for consumers to service their vehicles, customer loyalty after the point of sale is no longer guaranteed. This has made it increasingly more difficult for car manufacturers, OEMs, and dealerships to maintain the profit margins from their after-sales divisions beyond the original warranty period. The…
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