Fuelling the Future of Automotive Financing – Loan Management Systems
With the rising prices of cars, buyers electing to purchase vehicles are more dependent than ever on car loans as a means to manage their monthly expenses. Modern digital tools have also further simplified the automation of car loan management and automotive financing processes. The implementation of these automated loan management systems presents numerous advantages over traditional lending processes for automotive dealers and financing providers in Singapore.
The benefits of automated loan management systems are substantial:
Improved Customer Experience
Automation reduces waiting times, grants easy access to information and resources, streamlines the loan process, and eliminates the hassles of manual organization. Customers gain digital access to all necessary information, enhancing convenience and reducing stress.
Enhanced Organization
Automated loan processing systems eliminate the need for manual organization, reducing the risk of losing paperwork. They ensure convenient access to all essential documents, alleviating customer concerns about physical document loss.
Increased Security
Automated loans offer greater consistency, minimizing the likelihood of application errors. Digitalization eliminates the risk of physical documents falling into the wrong hands, ensuring the security of sensitive information.
Improved Efficiency
Automated systems expedite loan applications, allowing businesses to process a higher volume of applications daily. This boosts productivity, prevents employee overwhelm, and provides valuable analytic systems for evaluating loan practices and identifying areas for improvement.
These systems offer superior customer experiences, enhancing decision accuracy while eliminating the need for paper-based documentation. Within a typical automotive finance management system, there are several key features:
Lead & Application Management
This component provides a centralized module for efficiently handling leads from external sources. It incorporates a search function to minimize data entry errors by identifying existing customers and allows for application modifications with versioning. Furthermore, it includes customer data masking to ensure privacy and security.
Finance Calculation
Integration-ready calculation engines facilitate the display of monthly payment figures on brand websites and landing pages. They provide a wide range of finance and leasing products, such as Hire Purchase, HP with Balloon, and Operating Lease. Additionally, campaign management modules for date-specific finance products and the assignment of multi-bank products at the vehicle variant level can also be setup.
Credit Application
Integration with banks through standard APIs streamlines credit applications and ensures legally compliant digital signatures from trusted service providers. It also offers application flow tracking and management with audit trails, easing form filling through Optical Character Recognition for image-to-text conversion. Integration with Singapore’s Personal Data Platform, MyInfo, automates form filling.
Admin Portal
This portal supports global operations across multiple countries. It facilitates user, role, and hierarchy management for efficient administration and allows for the management and scheduling of finance products for selected vehicles. Moreover, it provides control over vehicle pricing, data, and images.
For more information on creating a digital customer journey for your business, you can contact Appvantage via email at info@appvantage.asia or call our Singapore HQ at +65 6611 8738.